Division of Ceresville New Holland, Inc.
8102 Liberty Road [directions]
Frederick, Maryland 21701
Phone: 301-662-4197 - Toll-Free: 800-331-9122 - Fax: 301-662-0361
 

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Sales and Shipping Policy

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Sales/Shipping Policy

Prices Subject to Change


Due to the volatility of steel, oil, fuel and freight prices, on rare occasions our the pricing of large items may become out of date. In this situation, we will not charge your credit card or send your order without contacting you for confirmation, first.

Large/Heavy Orders


Shipping on large size or heavy weight orders will exceed the standard rates calculated online. These orders will be charged actual UPS rates, calculated at the time of shipping, which will be higher than the rate on your e-mail order confirmation. If you would like us to call and confirm before sending an order that exceeds this rate, please indicate in the Additional Information section of the order form.

Product Pictures


Due to manufacturer changes and variations, products may not exactly match the pictures displayed on our web site.

Payment Policy


We accept Visa, MasterCard and Discover credit cards only for payment on orders placed over the Internet. Credit cards are accepted only for domestic orders. We must have your billing address (location where credit card bill is sent) and the CVV code (last three digits on the signature line on the back of your card) for identity verification. We also accept money orders or cashier's checks--to pay by check, please add the items you would like to your online shopping cart, PRINT OUT the shopping cart page, and mail your check and shopping cart page to Sheepman Supply, PO Box 2009, Frederick, MD 21702. Orders paid by credit card, cashier's check, or money order are shipped immediately. Personal checks are also accepted, but they must clear before the order is shipped (approximately 12 business days). Name, address, phone number, and check number must be imprinted on all personal checks. All returned checks are subject to a $25.00 service charge. No CODs.

International Orders


We accept international orders of at least $100.00 in merchandise. International orders must be paid by wire transfer only--no credit cards. A $12.00 bank fee will be added to your order. Please contact us by e-mail with your order and we will send our banking information for the transfer and a shipping quote.

Shipping


If you would like your order shipped faster than Ground, please call us. Do not place urgent orders online. Please see our Shipping Rates page for our standard shipping rates.

NOTICE:Shipping on large or heavy items may exceed the computer-generated amount calculated by our website. If you would like us to confirm higher rates before shipment, please indicate so in the "Additional Information" field of your order.


Returns


Please see our Returns page.

Backorded Products/Special Orders


If any items you order are out of stock and/or on backorder, we will contact you. If you would like us to make substitutions instead, please indicate so in the "Additional Information" field of your order. If your backorder or special order is cancelled, only the price of the items will be refunded, without interest.

Replaced Products


Some products may differ from photographs, depending on manufacturer.

Sales Tax


Sales tax is charged on all orders from residents of Maryland, unless a Maryland State Sales Tax Exemption form has been completed, signed, and on file in our office before sale. A form can be supplied to you upon request. Sales tax is not charged on orders from outside of Maryland.


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Copyright © 2017 Sheepman Supply Co.
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Phone: 800-331-9122 Outside US: +1 301 662 4197
Hours: Monday-Friday 8 AM-5 PM, Saturday 9 AM-1 PM, Eastern time

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